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Troubleshooting
If your Humidifier is not working properly, refer to the following:
If the unit does not operate:
• Check that polarized plug is fully inserted into wall outlet.
• Check airflow. Are there any obstructions preventing airflow?
• The motor contains a temperature-limiting fuse. If the motor overheats, the fuse will trip
and shut off the motor. If you suspect this may be the case, unplug the unit and contact
our Consumer Service Department. Do not attempt to repair the motor yourself.
If the unit does not produce enough humidity:
• The moisture output from an evaporative humidifier is invisible. It is operating properly if
the water level in the tank goes down during usage, even when you cannot see the vapor.
• Check the Wicking Filter. Replace the Wicking Filter if it is clogged, torn or discolored.
• Check the water level. Refilling may be required.
• If the unit is working properly, it may not be large enough for the room. You may need to
run an additional humidifier for desired results.
If the unit produces too much humidity:
• If room air is excessively humid (greater than 50% relative humidity), do not use the
humidifier. Excessive humidity is indicated by condensation on cold surfaces or walls in
the room. For proper humidity readings, use a hygrometer available in most hardware and
department stores.
If water leakage occurs:
• Check to be sure the tank cap is tightened properly.
• Check the tank for leaks and replace if necessary.
Replacement Filters
WF2 Wicking Filters are generally available where you purchased your Humidifier. If you are
unable to locate replacement filters at your local retailer, they may be ordered directly from Kaz.
To Order:
Via The Internet
Visit the Kaz Store at www.kazstore.com for a complete selection of filters and cleaning
treatments. Bulk sales are also available as a money-saving option.
By Phone
Call toll-free by dialing 1-800-477-0457. Please have your credit card handy for payment. Kaz
accepts Visa and Master Card. Minimum credit card order is $10.00.
By Fax
Fax your order to Kaz Consumer Service Orders at 1-508-481-0509. Please clearly print your
name, mailing address and products ordered. Be sure to specify Visa or Master Card, card
number and expiration date, and sign your order. Minimum credit card order is $10.00.
By Mail
Mail your order to Kaz USA, Inc. Consumer Relations Department, 250 Turnpike Road,
Southborough, MA 01772 USA. Please clearly print your name, mailing address, and products
ordered. Enclose check or money order (no cash, please).
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